DATE:
AUTHOR:
The OfficeRnD Team
Data Hub Announcements Integrations Visitor Hub

OfficeRnD Flex: 2024 Year in Review

DATE:
AUTHOR: The OfficeRnD Team

As we wrap up an incredible year, it’s time to celebrate the features that truly made a difference for our customers in 2024. From simplifying day-to-day operations to creating seamless experiences for flex and coworking spaces, everything we delivered was designed to help you thrive.

Curious about the updates our customers loved most and the exciting new tools we’re working on for 2025? Discover it all in our 2024 Year in Review!

2024’s Top 3 customer favorites

In 2024, we focused on enhancing the platform with updates that truly make a difference for your coworking operations. While we rolled out dozens of new features to support your success, three updates emerged as clear favorites among operators, making the biggest impact on your day-to-day work:

1. OfficeRnD Visitor Hub: Make hosting visitors and receiving deliveries seamless

Every guest is a VIP with Office RnD Visitor Hub. Transform guests into high-quality leads and simplify visitor management.

Use custom fields and flows to collect insights, streamline sign-ins with pre-registration and instant host notifications, and manage deliveries effortlessly. Discover even more possibilities in our blog post, 9 Use Cases for Coworking Success: OfficeRnD’s Visitor Hub in Action where we explore the new use cases that Visitor Hub can unlock for you.
Visitor Hub is available as a distinct product designed to integrate seamlessly with OfficeRnD Flex.

2. New dashboards in OfficeRnD Data Hub: Smarter, faster, more accurate

With the new Enhanced dashboards in Data Hub, you gain improved visualizations and greater data accuracy, making decision-making smarter and more precise.

Advanced drill-through capabilities allow you to explore data in greater depth, while new features enable reporting on draft locations and forecasting up to 36 months. Analyze key metrics like revenue, finance, occupancy, and retention with ease and confidence.

3. Avigilon Alta integration

With the launch of the Avigilon Alta access integration, managing workspace security is now easier and more flexible.

Automate access control by syncing user profiles and permissions, defining access based on memberships, assignments, or bookings, and enabling mobile entry via the branded app. Seamlessly manage groups in OfficeRnD and enjoy the benefits of this cloud-native, scalable solution.

A 12-point rundown of 2024 highlights

  1. We got the year started in January with the introduction of Multi-vendor mobile door access.

  2. In February, we released new resource Import & export Improvements and Stripe & Cash App Support.

  3. March saw the launch of the OfficeRnD Data Hub.

  4. In April we enabled operators to Manually add payment details in Stripe 2.0.

  5. In May we launched Dynamic Exchange Rates to empower operators to tailor billing pricing dynamically.

  6. In June we enabled admins to Customize business hours and workdays for each location.

  7. In July, we shipped the Enhanced invoice transparency with allocations feature as well as the new Email Reminders and Email Activity features to help you streamline your email activity

  8. August saw the release of the New dashboards in Data Hub which improved performance, provided greater flexibility, and advanced analytics as well as the new Feedback Portal in OfficeRnD Flex.

  9. In September we announced the ability for both admins and members to use eSign links from the Contract Details page, whenever they need to sign a contract.

  10. October saw the exciting release of OfficeRnD Visitor Hub as well as Custom Fields and Flows. We also announced the new Admin Portal homepage and our integration with ezeep Blue.

  11. This November we hosted our FlexWorld 2024: Fall Edition event and released Host removal in visitor flows, Seamless event management and Partial payment receipts. We also introduced our Integration with isofy for seamless coworking WiFi management.

  12. In December we announced massive updates to Data Hub with Dashboards consolidation and Advanced drill-through capabilities.

What we’re most excited about next year!

As we look ahead to next year, we’re thrilled to share exciting updates that will transform how you grow and manage your business. Leading the way is the launch of OfficeRnD Growth Hub, a powerful e-commerce storefront designed to turn your website into a sales engine. Boost conversions with seamless search, guest checkout, and transparent pricing, while enhancing user experience with a simple three-step booking process: Browse, Choose, and Checkout. Say goodbye to missed sales opportunities and operational friction with features like automatic customer matching and instant payment transfers.

Alongside Growth Hub, we’re excited to bring you Benchmarking and Customizable Dashboards in Data Hub. These updates will empower you with greater insights and tools to elevate your success in 2024.

Looking further ahead, Visitor Hub is set to revolutionize 2025 with cutting-edge features designed to streamline your operations and enhance visitor engagement. These include:

  • Delivery management redefined: Streamline delivery processes with improved efficiency and simplicity.

  • Day pass purchases via the tablet app: Enable quick and easy day pass purchases initiated directly through the tablet app.

  • CRM integration for visitors: Effortlessly sync visitor data with your CRM system, simplifying lead management and communication.

  • Advanced customization options: Tailor the visitor experience with even greater levels of personalization to meet your unique needs.

Together, these impactful features reflect our commitment to empowering your business with the tools you need to succeed today and thrive tomorrow.

Keep the feedback coming!

2025 is going to be all about Flex and we're super pumped to create even better digital experiences for operators and members across the globe. As always, we're all ears for your thoughts, questions, or any feedback you've got. Don't hesitate to keep the conversation going with us into the new year!

It's been an amazing ride this year! We're stoked to keep growing, working together, and building awesome stuff with you in 2025! Here's to making coworking the way of working!

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