✨ New in Visitor Hub: Custom Fields, Custom Flows and Visitor Log Filter Improvements

We are thrilled to announce some exciting updates that will elevate your experience with our platform even further. Let’s explore! 

Custom Fields and Custom Flows features in OfficeRnD Flex’s Visitor Hub give you more control and flexibility in managing visitor information, collect visitor details and newsletter opt-ins while providing personalized and streamlined visitor experience. 

Add custom fields in the tablet flows - these will be displayed required or optional for visitors to complete during check-in on the Visitor Hub app

What will Custom Fields enable you to do:

• Drive lead generation: Collect valuable visitor details such as contact information and newsletter opt-ins, which you can use to drive lead generation and personalize follow-up communication.

• Streamline the check-in process - Personalize your visitor experience while ensuring relevant information is collected with the option to remove personal data fields from the check-in process when necessary, simplifying the user experience when minimal information is required.

• Track and analyze data: Custom fields are recorded in the Visitor Log and can be exported for easy tracking and analysis.

The following custom field types are now accessible:

• Phone number

• Text

• Single-choice

• Multiple-choice

Common custom fields can include visitors' phone numbers, company names, car plates, ZIP codes, addresses, and newsletter opt-ins.

Why are custom fields important to have?

Advanced Data Utilization: Utilize captured data to gain better insights into visitor trends and behaviors.

Improved Flexibility: Rename the display names of the Full Name, Email, and Host to better fit your branding and terminology.

What will Custom Flows enable you to do:

• Tailor Your Visitor Experience - Design personalized check-in flows with relevant fields and documents for each visitor type visitor type (Events, Tour Bookings, Contractors, Vendors, etc.)

• Enhance Data Collection - Capture what specific information you need to ensure compliance and security.

• Flexible Configuration - Easily manage the check-in process for different events or visitor types.

What are you getting:

Customizable Flows - Add, rename or delete custom flows.

Flow Management - Effortlessly rename, delete, or customize fields and documents for various types of visitors.

Visitor Log Enhancements - Filter and export visitor logs by visitor type, with visitor data retained even after flows are deleted

Visitor Hub App - The customized flows are showed in the app and visitors are prompted to register by selecting an options from the menu.

Visitor Log Filter Improvements are available now!

What’s new?

• Reset Filter Button: You can now quickly remove all date filters and get a full list of visitors in one click.

• New Filter Icon: The filter icon is now a funnel, with two states—filtered and not filtered—making it even easier to see when filters are applied.

Keep the feedback coming so we can make Visitor Hub even greater!

We hope you find this update as exciting as we do! Here’s to an even better visitor management!