Feature Friday - November 15: Host Removal in Visitor Flows, Seamless Event Management and Partial Payment Receipts

Happy Friday! We hope you’ve had a fantastic week. We’ve got some exciting updates that will elevate your experience with our platform even further. Let’s explore!

• Host removal in visitor flows

• Seamless event management

• Partial payment receipts

Host removal in visitor flows

You can now make the Visitor Host optional or remove it entirely from any flow. By bypassing the need for a host, this option simplifies registration for larger groups or event attendees, ensuring smoother operations.

Use cases:

Event management: Simplify registration for event attendees by removing the need for a specific host.

Contractor and vendor management: Streamline check-in for regular or recurring contractors contractors who visit frequently without requiring a dedicated host.

Tour bookings: Simplify tour bookings by streamlining the check-in process, capturing complete guest information, and enabling effective follow-up with ease.

Key benefits

Save visitors time: Streamline the registration process and avoid queues, allowing visitors to check in faster without needing a host, enhancing their overall experience.

Increased efficiency: Reduce admin workload and improve operational flow, especially for large events or frequent visitors.

Seamless event management

With this new Visitor Hub feature, you can now streamline event management by automating attendee check-ins, tracking attendance in real-time, and ensuring a seamless event experience. This eliminates manual processes, reduces queues, and minimizes errors, improving efficiency for your staff and creating a hassle-free experience for attendees.

Key benefits

Reduce Admin Time: Simplify event preparation with bulk attendee imports, reducing manual entry and minimizing errors.

Seamless Check-in Experience: Provide a smooth, hassle-free flow for organizers and attendees, ensuring efficient operations.

Personalized Data Collection: Capture essential event-specific information like dietary preferences and emergency contacts, ensuring all details are accounted for.

Fast, Contactless Entry: Eliminate long queues with QR code check-ins, improving attendee experience and event flow.

Efficient Post-Event Management: Easily access and export attendee data for reporting, follow-ups, and lead-generation, optimizing post-event efforts.

Feature highlights:

Bulk Import for Quick Registration: Upload attendee lists in bulk, eliminating manual entry and saving time during event preparation. Example templates ensure data is correctly formatted.

Custom Flows for Events: Use an event-specific button to guide attendees through a tailored check-in process—no host is required for a smooth, automated experience.

Custom Fields for Data Collection: By adding custom fields, you can collect key event information, such as dietary preferences and emergency contacts, without the need for a host.

QR Code Check-in for Fast Entry Attendees can scan a QR code for quick, contactless entry, reducing queues and improving flow.

Export Attendees Easily export attendee data for tracking and post-event reporting, simplifying follow-ups and lead-generation efforts.

We hope you’re enjoying these new features! Access them through Visitor Hub. It's available as a separate product that works seamlessly with OfficeRnD Flex. Give them a try, and let us know what you think!

Partial payment receipts 

We’re thrilled to announce improvements to receipt management in OfficeRnD Flex. Receipts now serve as proof of any successful payment, whether or not it fully covers an invoice, giving you greater flexibility and clarity.

What’s new

• Generate and send receipts: Two new dropdown buttons on the Invoice Details screen allow you to generate and send receipts for any successful payment linked to an invoice.

• Generate receipt on the spot: A new button in the payment grid lets you instantly generate a receipt. If a receipt already exists, simply use the Download PDF option to access it.

Coming next

• Receipts for overpayments: Soon, you’ll be able to generate receipts for overpayments, adding even more functionality.

• Enhanced templates: Next month, we’ll update the default receipt template to include more detailed payment information for easier tracking and reporting.

We hope you enjoy these new product updates and wish you a great weekend ahead. We look forward to your feedback and stay tuned for more exciting features!