Refund Stripe Payments Inside OfficeRnD 💳

We're super excited to share some news about our Stripe integration! Operators can now effortlessly refund Stripe payments directly from within OfficeRnD Flex, ensuring a smooth experience for staff and members.

No more juggling between different systems or confusing refund procedures. Our Stripe payments integration makes refund management a breeze, saving your team time and effort. So, let's bid farewell to all that complexity and welcome a whole new world of easy Stripe refunds!

Issue Stripe Refunds through OfficeRnD

We've fine-tuned the refund process to be quicker, and more user-friendly, ensuring a smoother experience for your staff. Operators can now initiate a Stripe refund directly from an OfficeRnD invoice.

Here is how the refund process works:

• Select the invoice you want to refund in OfficeRnD.

• In the Payments section click the cogwheel next to the payment and select Details.

• In the pop-up dialog click Send Refund. Fill in any additional details and click Refund to confirm.

Once you've done that, the refund will be initiated, and the payment status will automatically update to 'Refunded' in OfficeRnD and Stripe. Please note that the Stripe refund process may take a few days. You can check out a help article that covers the process in more detail here.

Review Stripe Payment Details

Operators can also now quickly review Stripe payment details within OfficeRnD. Navigate to an invoice and click on the cogwheel in Payments and choose Details.

In the dialog box that pops up, you'll have access to all the nitty-gritty details of the Stripe transaction. This includes the date received, processing fees, credit card information, a timeline, and much more.

We are confident this detailed payment info from Stripe will make reviewing and managing your transactions more efficient. Take a look and let us know what you think!

Setting Up Refund Permissions

We've updated the Admin Roles section to help you manage Stripe refund permissions across your team. To configure these permissions navigate to Settings and Admin Roles. You can find permissions to manage Refund Charge's in the Billing module.

We feel these financial permissions will give operators more control over transactions and provide an extra layer of security for Stripe accounts.

Let us know what you think!!

We're thrilled to finally bring Stripe Refunds to operators! Have any thoughts or suggestions? We'd love to hear from you! Just leave feedback here with this announcement.

Thanks for sticking with us and reading through to the end of this update. If you have any questions or need assistance with Stripe Refunds at your space, our support team is here to help. Shoot us a message at support@officernd.com!