Flex Data Hub: New Activity Overview Dashboard ✨

Happy Monday! We have some exciting updates to share regarding Flex Data Hub! We’re thrilled to introduce the new Member Activity Overview Dashboard in Flex Data Hub.

Key Use Cases:

Spot Adoption Gaps: Find members who haven’t logged in or received an invite, then follow up.

Measure Engagement: Monitor how many members convert invitations into logins, purchases, and bookings.

Optimize Location Strategies: Compare engagement across sites to focus marketing and support where it’s needed.

Drive Member Retention: Quickly surface patterns (e.g., low 30-day engagment) and take corrective action.

Feature Highlights

Invitation & Login Metrics: See total and 30-day active members invited or logged in.

Engagement Metrics: Track members who have ever or recently made purchases or bookings.

Action Breakdown: Visualize how many active members performed key actions (invite, login, purchase, booking, order).

Location Comparison: Compare engagement levels by location (ever and last 30 days).

Inactivity List: Identify active members who’ve never been invited or logged in.

We hope you find this update as exciting as we do! We look forward to your feedback. 

Here’s to an even better member management!